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Password Assistance


Please enter your registered E-mail and telephone number to receive password reset e-mail.

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Dear Valued customers:

We apologize it is in the condition where some customers are unable to reset the password due to a system error.

Please be understanding that we cannot deal with membership price until the issue is resolved.

We would be grateful if you could make reservations at non-membership rate until the issue is resolved.

After making your reservation, please contact the Guest Center, and then you may rest assured that we will add your points.

(guestcenter@mitsuigardenhotels.co.jp)

We are very sorry for the inconvenience.

Appreciation for your understanding in advance.