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Our system find you by email, for confortability.

<Password rules>

For safer use, we recommend that you use a password that meets the conditions below.

(If your password does not meet the conditions below, for a better level of security we ask you to reset your password when you next log in to the smartphone application.)

<Conditions>

  • - Between 7 and 16 half-width (single-byte) characters (and limited to Roman letters, numbers, and some symbols)
  • - The 8 symbols "!", "#", "$", "%", "&", "?", "_", and "-" are accepted. (Any other symbol, such as "@" and "*", is not accepted.)

Please reset your password from [Confirm / Change Customer Information] on My Page.

Please note that if you have registered on the Japanese version of the website, you will not be able to log in to the English page.